PCP Related Questions (FAQ)
Why is there a need for this new Primary Healthcare System for workers?
MOM wants to address healthcare gaps identified during the COVID-19 pandemic. This is done by providing integrated, accessible and affordable healthcare services to your workers, and these services will be culturally attuned to your workers and accessible at where they stay, work and find recreation.
MOM also wants to provide a care system for proactive public health surveillance to reduce risk of future disease outbreaks.
My workers are young and healthy. Why must I still buy a Primary Care Plan (PCP) for them?
Based on the experiences of the COVID-19 pandemic, you need to provide accessible and affordable primary healthcare for your workers as the first line of defense.
For a start, the PCP is mandated for workers staying in dormitories or working in the construction, marine shipyard and process (CMP) sectors.
Why are the Primary Care Plan (PCP) prices different? Will they be revised in the future?
The PCP prices are based on an open competitive tender and reflect the different costs to build the medical centres and the number of workers in each sector.
MOM will review the prices regularly to ensure that it continues to remain affordable for employers and that the scope of the PCP meets the care needs of workers.
I have an existing outpatient primary care plan for my workers. Do I need to switch to Primary Care Plan (PCP)?
Yes, from 1 April 2022, you must buy the PCP for eligible workers from Anchor Operators.
With a PCP, you can expect significant cost saving.
A PCP also encourages workers to seek appropriate care to manage their chronic diseases before they worsen and require more complex and expensive specialist care.
I have a pre-existing relationship with an onsite GP clinic or doctor at my worker’s workplace. Must I still buy the Primary Care Plan (PCP)?
Yes, from 1 April 2022, you must buy the PCP for eligible workers from Anchor Operators.
However, MOM has started to engage some of these onsite GP clinics to include them as designated GP clinics or as partners with MOM’s Anchor Operators. These clinics can then be part of the new Primary Healthcare System.
What should I do if my worker requires medical services outside of the Primary Care Plan (PCP)?
The PCP is expected to cover most of your worker’s primary care needs.
If your worker needs additional medical services in the medical centre, these services will be as charged by the Anchor Operator.
Otherwise, your worker will be referred out for further investigation and treatment. You should refer to your employment contract terms and conditions to check who needs to pay for such cases.
Does the Primary Care Plan (PCP) replace the current insurance plans that I bought for my workers?
No, the Primary Care Plan (PCP) does not replace the mandatory medical insurance requirement.
The PCP covers outpatient primary healthcare services, including consults and treatments for acute (fever, flu) and chronic (hypertension) conditions.
The existing medical insurance covers your workers’ inpatient care, day surgery and hospitalisation bills.
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